Introduction
Still Here is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information in compliance with applicable data protection laws.
1. Information We Collect
We collect the following information to provide our service:
- Email for authentication and communication
- Phone number for verification and SMS notifications (optional)
- Preferred check-in time
- Check-in history
- Emergency contact information (name, phone, notification method)
2. How We Use Your Information
Your information is used to:
- Authenticate your identity
- Send check-in reminders
- Notify your emergency contacts when necessary
- Maintain your check-in history and streaks
- Improve our service
- Communicate important service updates
3. Storage and Security
Your data is stored on secure servers with encryption. We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
4. Data Sharing
We do not sell your personal information. We share data only in the following situations:
- With your registered emergency contacts when you don't check in
- With service providers (Twilio for SMS, WhatsApp for messages)
- When required by law or court order
5. Your Rights
You have the right to:
- Access your personal data
- Correct incomplete or incorrect data
- Request deletion of your data
- Withdraw your consent at any time
- Request data portability
- Obtain information about data sharing
6. Data Retention
We keep your data while your account is active. When you delete your account, your personal data will be removed from our systems within 30 days, except when retention is necessary due to legal obligation.
7. Cookies and Similar Technologies
Our app may use cookies and similar technologies to improve user experience. You can manage your cookie preferences in your device settings.
8. Children
Our service is not intended for persons under 18 years of age. We do not intentionally collect information from minors.
9. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes through the app or by email.
10. Contact
To exercise your rights or ask questions about privacy, contact us:
Email: privacy@estouaqui.org